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FAQs
FREQUENTLY ASKED QUESTIONS
General1
You can shop on the website in INR (Indian Rupee).
The product price remains same irrespective of the country you shop from.
Only the shipping prices change depending upon your delivery location.
INDIA: Free shipping is available on orders above ₹699. For Cash on Delivery, shipping charge is Flat Rs 155.
International: Shipping charges depends on the destinations pincode.
Please check your spam/promotions folder. If the issue persists, send us an email at query@houseofceramics.in
All shipments In India will be delivered within 15-20 business days & International within 25-35 Days once the order is received by us.
In case of order placed for customization the team will get in touch with you for
your requirement, it generally takes 35-45 business days to get delivered.
INDIA: Net Banking, Credit & Debit Cards, GPay, Paytm, UPI
INTERNATIONAL: Credit Cards, Debit Cards, Net Banking , PayPal
We have a separate team that will help you with such orders.
Email at query@houseofceramics.in to get in touch with our sales team.
Each product on the website has a unique code attached to it.
You can view the SKU code of the product by visiting the product page (sample product page here)
You need to add INR as a currency in your Paypal account for initiating payments.
Feel free to reach us on :
1. E-mail: query@exclusivelane.com
2. Instagram Messenger: https://www.instagram.com/houseofceramics.in/
3. Call or WhatsApp: +91-99997 12932, 99997 12917
Payment Methods
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