Terms of Use

House of Ceramics Terms of Use

Welcome to House of Ceramics. These Terms of Use (“Terms”) govern your access to and use of our website www.houseofceramics.in (the “Site”) and all related services. By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please do not use the Site.

This website is hosted on the Wix platform, which enables us to provide our services to you.
 

1. General Terms

These Terms apply to all users of the Site, including browsers, customers, and merchants. By using this Site, you agree to comply with all applicable laws and regulations.

You must be at least 18 years old or using the Site under the supervision of a parent or legal guardian.
 

2. Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is always complete, accurate, or error-free.

• All prices are listed in Indian Rupees (INR).

• Prices and product availability are subject to change without prior notice.

• We reserve the right to limit quantities or discontinue products at any time.
   

3. Orders and Payment

• Placing an order constitutes an offer to purchase products.

• We reserve the right to accept or reject any order at our discretion.

• Payment must be made through the available payment methods on the Site.

• Order confirmation via email does not constitute final acceptance; the order is confirmed only upon dispatch.

4. Shipping and Delivery

Shipping and delivery terms are outlined in our Shipping Policy available on the website.

• Free shipping is available on domestic orders above ₹699.

• Delivery timelines vary based on location and external factors.

• Tracking details will be shared once the order is shipped.
   

5. Returns and Refunds

Returns, refunds, and exchanges are governed by our Return and Refund Policy available on the Site.

• Custom and sale items may not be eligible for return or refund unless defective.
   

6. Intellectual Property

All content on this Site, including images, logos, text, and product descriptions, is the property of House of Ceramics and is protected under applicable intellectual property laws.

You may not copy, reproduce, or distribute any content without prior written permission.
 

7. User Conduct

By using this Site, you agree not to:

• Violate any laws or regulations

• Upload or transmit harmful, unlawful, or malicious content

• Interfere with the operation or security of the Site

We reserve the right to suspend or terminate access if these Terms are violated.
 

8. Privacy

Your use of the Site is also governed by our Privacy Policy. By using the Site, you consent to the collection and use of your information as described therein.
 

9. Disclaimer and Limitation of Liability

• We do not guarantee that the Site will be error-free or uninterrupted.

• Products are provided “as is” without warranties except as required by law.

• To the maximum extent permitted by law, House of Ceramics shall not be liable for any indirect or consequential damages arising from the use of the Site or products.
   

10. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Gurugram, Haryana.
 

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.
 

12. Contact Information

For any questions regarding these Terms, please contact us:

Email: query@houseofceramics.in
Phone/WhatsApp: +91 99997 12932, +91 99997 12917
 

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Use.